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If you have questions or need assistance placing your order, our knowledgeable and friendly Customer Service are available Monday - Friday from 8:30am to 5pm. Call 020 8569 2250 or email customerservice@geiger.com.
Please note that it is your responsibility to ensure that any returns arrive safely. We cannot be held responsible for returns that do not arrive.
Please ensure that all items are returned in the original packaging and with the Packing Note.
Please clearly write on the packing note if you require a refund or exchange.
All exchanges/refunds must be returned within 21 days from date on the packing note. We will be unable to process any orders sent back after this time and the item(s) will be returned to you.
Please send your returns back to the following address: Nationwide, Geiger, BTC House, 9 Millington Road, Hayes, UB3 4AZ.
All exchanges must be returned within 21 days from date on the packing note. We will be unable to process any orders sent back after this time and the item(s) will be returned to you.
Please clearly write on the packing note if you require a refund or exchange. If exchanging clothing, please specify the size required.
Should you require any further information, please email customerservice@geiger.com
If you have received a damaged item please contact us on 020 8569 2250 or email customerservice@geiger.com.
After selecting your purchases and adding to your cart, select "Continue to Checkout". This will bring you to the Advantage checkout page.
Select "Ship To" address using the magnifying glass icon and be sure to update the billing information next to each item,
also by selecting the magnifying glass icon. When complete, select "Submit for Approval".
Once your requisition is approved a PO will be generated and your order will process.
We are unable to process phone orders.
Free (5-7 Working Days)
£9.50 (Next Day Delivery) If you require this option, please add Next-Day delivery to cart
**Please note, we do not permit shipping to home addresses, only to Nationwide locations**
Unfortunately for tracking purposes we cannot deliver to PO boxes.
